Contact Us
We're Here to Help
Your experience matters to us. Whether you have questions, feedback, or need assistance, our dedicated support team is ready to help. We commit to responding within 24 hours.
Our Response Commitment
We value your time and trust. Our support team is committed to responding to all inquiries within 24 hours. For urgent matters, we recommend texting for the fastest response.
Common Questions
What are your support hours?
Our team monitors messages Monday through Friday. While we respond within 24 hours, most inquiries receive a response much sooner during business hours (9 AM - 6 PM EST).
What's the best way to reach you?
For urgent matters or quick questions, email us at support@jointruepoints.com.
Can I schedule a call?
Yes! Text or email us to schedule a convenient time for a phone call. We're happy to walk you through any questions you have.